Online Privacy Policy
Online Banking Privacy Policy
The Richwood Banking Company is committed to providing the highest level
of security and privacy regarding the collection and use of our online
banking customers’ personal information, as well as that of all
visitors to our website. Personal information may be collected through
the submission of account applications, online banking transactions, or
through the use of online financial tools such as interactive calculators.
A detailed description of The Richwood Banking Company’s Online
Banking Privacy Policy is provided below. If you have additional questions
regarding the privacy of your personal information, contact
us.
Respect of Right to Privacy
The Richwood Banking Company respects your right to privacy and takes
every precaution to provide you with the same level of privacy within
our virtual branch that you receive through more traditional bank delivery
channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access
to your personal accounts and to assist the bank in providing you with
the products and services you want and need. All personal information
collected and stored by the bank is used for specific business purposes-to
protect and administer your personal accounts and transactions, to comply
with state and federal banking regulations, and to help the bank better
understand your financial needs in order to design or improve our products
and services.
Employing stringent security measures in the collection of your personal information, all The Richwood Banking Company online account applications are submitted to the bank’s secure administration site through an encrypted direct line to the bank. Once received by the bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed and in any way modified-for example, updated or added to-your personal information.
Maintenance of Accurate Information
It is in the best interest of both you and the bank to maintain accurate
records concerning your personal information. For this reason, The Richwood
Banking Company allows you to update your personal information online,
at anytime, through the submission of encrypted email requests sent
to the bank’s secure administration site. Notifications are immediately
sent to approved bank personnel alerting them to the receipt of your
request. This procedure allows The Richwood Banking Company to update
your personal information within a timely manner.
Limited Employee Access to Personal Information
The Richwood Banking Company limits employee access to your personal information
to only those bank administrators with a business reason for knowing
such information. The Richwood Banking Company also educates all employees
about the importance of confidentiality and customer privacy. In addition,
individual user names and passwords are used by approved bank personnel
to access your personal information online, providing audit trails to
further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions
The Richwood Banking Company follows strict privacy procedures in regard
to protecting your personal information. In addition, the bank requires
all third parties with a business need to access this information to
adhere to similar and equally stringent privacy policies. Personal information
may be supplied to a third party in order to process a customer transaction;
if the customer requests it; the disclosure is required or allowed by
law (i.e. exchange of information with reputable reporting agencies,
subpoena, or the investigation of fraudulent activity, etc.); or for
marketing purposes of which the customer has been previously informed
and has been given the opportunity to decline.
Disclosure of Privacy Policies
The Richwood Banking Company is committed to ensuring the privacy of its
customers’ personal information. For more information regarding
the The Richwood Banking Company Online Banking Privacy Policy, contact
us.
